Project Overview
• Name: Central Florida Water Treatment Plant Expansion
• Location: Orlando, Florida
• Year: 2019
• Project Size: $120 million
• Scope: Expansion of water treatment facilities, including piping, pumps, and control systems
• Lead Agencies/Contractors: City of Orlando Utilities /


Category of the Issue, Problem, or Challenge
• Skilled Labor Shortage
• Labor Planning


Summary of the Issue, Problem, or Challenge
The project encountered prolonged delays due to a shortage of certified pipefitters and welders. Competing projects in the region had already locked-in most available skilled tradespeople, causing labor demand-supply imbalance.


Root Cause Analysis

  • Regional growth in water infrastructure and commercial sectors driving demand.
  • Contractor lacked early pipeline of certified pipefitters.
  • Limited subcontractor capacity to scale quickly.
  • No owner-coordinated labor planning or incentives.

Impacts Due to the Issue, Problem, or Challenge
• 5-month schedule delay on piping and mechanical installation.
• Cost overruns due to labor premium, overtime, and subcontractor substitutions (~$2.1 million).
• Water plant commissioning pushed back, delaying community service enhancements.


Corrective Actions Taken

  1. Contractor partnered with trade schools to recruit and train additional pipefitters.
  2. Owner agreed to flexible schedule extensions and bonus payments for critical milestones.
  3. Workforce plan integrated into monthly progress reviews for transparency.

Lessons Learned

  • Skilled labor shortages can ripple into critical system commissioning delays.
  • Early labor market assessment and planning prevent downstream impacts.
  • Collaboration between owner, contractor, and training institutions strengthens labor resilience.

Audit & Prevention: Project Control Questions to Ask on Future Projects to Help Control the Situation

  • Has labor market demand been assessed relative to regional construction cycles?
  • Are workforce development programs integrated into project plans?
  • Is labor availability actively monitored and communicated throughout construction?