Case Study: Los Angeles Metro Purple Line Extension – Delivery Method Challenges (2017)
Project Overview
• Name: Metro Purple Line Extension
• Location: Los Angeles, California
• Year: 2017
• Project Size: $5.7 billion (Phase 1)
• Scope: Subway tunnel and station construction using a Design-Build delivery method
• Lead Agencies/Contractors: Los Angeles Metro, Design-Build Contractor JV
Category of the Issue, Problem, or Challenge
• Project Delivery Method
• Design-Build
Summary of the Issue, Problem, or Challenge
During construction, conflicts arose between the design-builder and the project owner related to scope changes and risk allocation under the Design-Build contract, leading to disputes, delays, and cost escalations.
Root Cause Analysis
- Ambiguity in contract scope definitions causing differing interpretations.
- Insufficient owner involvement during design development stages.
- Risk transfer provisions led to conservative contractor pricing and change orders.
- Limited early collaboration between owner and design-builder.
Impacts Due to the Issue, Problem, or Challenge
• Construction delays of approximately 8 months.
• Cost increases estimated at $75 million due to change orders and claims.
• Increased adversarial relationships impacting project morale and productivity.
Corrective Actions Taken
- Improved contract clarity with detailed scope definitions and design criteria.
- Established stronger owner engagement and oversight during design.
- Instituted collaborative risk management workshops between owner and contractor.
- Adopted integrated project delivery principles to improve communication and trust.
Lessons Learned
- Clear, detailed contract scopes reduce disputes in Design-Build projects.
- Owner involvement during design development is crucial for alignment.
- Risk allocation should balance incentives and avoid overly conservative pricing.
- Collaborative approaches improve outcomes in complex delivery methods.
Audit & Prevention: Project Control Questions to Ask on Future Projects to Help Control the Situation
- Is the contract scope clearly and comprehensively defined?
- How actively is the owner engaged during design and construction?
- Are risks allocated fairly to promote collaboration?
- Are communication and collaboration mechanisms built into the delivery method?